Petersen, Baker, Pather & Tucker

Impact of socio-demographic factors on the acceptance of Information Communication and Technology (ICT) for diabetes self-care

This research investigated the impact of socio-demographic factors such as age, gender, income and location on ICT acceptance for diabetes self-care. This is due to the increasing number of diabetic patients in the Western Cape, South Africa, where large segments of the population experience technological forms of exclusion. This warrants research in geographical areas where ICT use is not pervasive yet. This research, used the UTAUT model with purposive sampling for 497 diabetic respondents, residing in low socio-economic communities in the Western Cape. It analysed survey data using linear regression. It found that age had a strong moderating effect on all four UTAUT constructs: performance expectancy, effort expectancy, social influence and facilitating conditions. Gender only had a moderating effect on performance expectancy and social influence. Despite literature, income and location had no significant moderating effect in this context.